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Frequently Asked Questions
How do I turn encrypted payments off in PayPal?
I set it up so that my users could pay online, but when they try to make a payment, it comes up with the following error: The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details. This Level of Encryption just ensures that a customer is not able to change any of the details being sent to PayPal. Our system transmits the information through the backend and is required to be disabled in order to work with third party service.

Step 1: Log in to PayPal at http://www.paypal.com

Step 2: Under My Account click Profile



Step 3: From the Selling Preferences column (represented below), select Website Payment Preferences



Step 3: Find the section titled, Encrypted Website Payments

Step 4: Turn the option Block non-encrypted Website Payment to OFF



Step 5: Save your settings.
Please feel free to contact us for further explanation, clarification, or assistance.
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