DJ Intelligence
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Frequently Asked Questions
How can I whitelist DJ Intelligence in Outlook?
To ensure that you receive all correspondences from your tools - please ensure our URL is added to your Safe Senders and Safe Recipients list, and not added to the Blocked Senders list.

Here's How:

Tools >> Options



Preference tab >> Junk E-mail button



Options tab >> Ensure that "Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder" is Unchecked.



Under Safe Senders tab >> Click Add button >> enter @intelligenceinc.com and click OK button



Under Safe Recipients tab >> Click Add button >> enter @intelligenceinc.com and click OK button



Under Blocked Senders tab >> ensure mailer@intelligenceinc.com and support@intelligenceinc.com and not listed. If they are, left click on them and click Remove button



Click Apply and send another test through your tools. Remember to use a fake email address for the customers email address, so that your mail server does not see "FROM" and "TO" as the same, and delete the test email.
Please feel free to contact us for further explanation, clarification, or assistance.
Thank you for being progressive and continually improving your product.
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