DJ Intelligence
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Frequently Asked Questions
How can I whitelist DJ Intelligence in Heluna?
To ensure that you receive all correspondences from your tools, please ensure our URL is added to your Approved Senders list, and not added to the Blocked Senders list.

Here's How:

Under Approved Senders tab add @intelligenceinc.com,mailer@intelligenceinc.com, and support@intelligenceinc.com



If you see a hyperlink (shown below) that says, "Manage Default Blocked Senders" click there, and repeat the first step above.



Under Blocked Senders tab, ensure that none of these email addresses or our domain are listed.



Again, if the hyperlink "Manage Default Blocked Senders" Click it and double check this screen as well.

Finally under Quarantine tab click ERASE QUARANTINE



Send another test through your tools. Remember to use a fake email address for the customers email address, so that your mail server does not see "FROM" and "TO" as the same, and delete the test email.
Please feel free to contact us for further explanation, clarification, or assistance.
Your service helps separate myself from my competition in this area.
Master DJ & Visual Effects