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Friday, May 9, 2008 
 
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Trust the Reliable DJ Intelligence Network

Trusting DJ Intelligence to provide your interactive website tools is a safe decision
you can make with confidence. Our team is working for you around the clock.

DJ Intelligence has one of the most advanced systems in place to ensure the highest guaranteed uptime, stability, scalability, and reliability. DJ Intelligence is owned by Intelligence, Inc., a privately held corporation that is not affiliated with any other online services. We own (not rent or lease) all of our servers and hardware, and are not "hosted" with any service provider. The enhanced system we built from the ground up is our very own and it is not shared with any other providers.

  • Owned Hardware - We own all professional grade Dell and HP Windows servers designed and built specifically for our application. Dell and HP servers are among the most reliable in the industry.
  • Lease Our Own Space - We lease space in a data center in the Chicago Board of Trade (CBOT) Building to house our own servers. The CBOT building is a one of the world's largest financial institutions and is fully redundant in its power supply and communications.
  • Multiple Data Backups - Frequent off-site data backups are performed at every available opportunity to allow for quick and seamless restoration in the event of a hardware failure or disaster.
  • Hardware Backup - Complete hardware backup available at all times for a seamless swap in the event of hardware failure.
  • 24 Hour Global Server Monitoring - A 3rd party outside service continuously monitors our server status from over a dozen locations around the world. We are immediately dispatched if our servers are inaccessible from any location.
  • 24 Hour Technician On Site - A technician remains on site in our datacenter 24 hours a day to monitor the servers and network. Any problems or outages are handled immediately to ensure minimal downtime.
  • Fire Suppression System - Our data center has an early fire detection system. In case of  fire, HALON gas fire suppressant is used to distinguish fire, which will not harm our servers or other electronic equipment which prevents data loss.
  • Connection/Bandwidth - Redundant bandwidth (Internet connection) provided by multiple separate top tier providers delivers us 100MB of reliable bandwidth. In addition, the CBOT has built an infrastructure of fiber optic raisers throughout its building which ensures easy delivery of any of many ISPs that are present in the building. In the unlikely event of triple failure, other providers can be delivered to our data center, if needed.
  • BGP Routing - BGP routing automatically chooses the fastest, most reliable Internet route for users accessing our servers, and instantly switches to an alternate route in the event that the primary connection fails, ensuring the highest rate of uptime, seamless to users of our service.
  • Redundant and Precision Power - The CBOT is the only building in Chicago to draw power from 6 different city substations which virtually ensures a continuous and reliable power supply. As one of the largest financial centers in the world, the CBOT's power supply is fully redundant. In addition, all power from the building passes through onsite precision power units before reaching our servers.
  • Microsoft SQL Server Driven - The most scalable, high-performance back-end drives our software at speeds and efficiency levels that rival even the world's fastest search engines. Microsoft SQL Server offers us the highest level of stability and security for our platform.
  • Data Security - Your data is firewall protected on our servers at all times and can only be accessed by you with your account name and password, and selected members of our staff. Incorrect password account-lockout prevents others from "guessing" your password. Your data remains 100% protected and secure.
  • Data Privacy - As per our privacy policy, your client data is never shared with any 3rd parties. It remains 100% private, only seen by you. In fact, much of the data simply "passes through" as it is being emailed to you and is not stored on our system for even our staff to see.
  • 24/7 Manned Security and Video Surveillance - The security in the CBOT is very extensive, including security guards and video surveillance throughout the building. In addition the building is patrolled by Chicago Police officers. Our servers are physically safe and protected.
  • 24/7 Support - We understand that your business operates around the clock. We also understand that our web-based event planning and management tools are critical to the operation of your business. You'll find our team of professionals working for you 24 hours a day, 7 days a week to assist you with questions or problems.
  • Disaster Recovery Plan - DJ Intelligence has a full, actionable disaster recovery plan in place to accommodate any of the above unforeseen circumstances quickly, efficiently, and seamlessly.

Something additional you would like to know? Please contact us for full information.

 
 


 

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